When the skip button does the tutorial’s job

In a sitting last rain season, eleven of twelve people hit Skip before the second card of a four-card lesson. The team had treated skip as a courtesy. In the recordings it was the actual path.

We do not tell teams to remove Skip. People who already know the shop should not be trapped. We do ask what the tutorial was for. If it existed to explain a gesture that never appears again, the skip rate is a kindness. If it existed to explain why the app needs the camera, the skip rate is a leak: the explanation never happened, and the permission sheet arrived cold.

A useful check is to watch one session with Skip hidden (on a research build only). If people stall in the same place the cards once covered, the cards were load-bearing. If they sail through, the cards were furniture.

Write down the first sentence of each card. Read those sentences to someone who does not work with you. If they cannot guess the first useful action, the tutorial is decorating the first hour, not carrying it.